Contact Support
Get help from our expert support team
Email Support
24-48 hour response
Best for non-urgent issues and detailed technical questions
support@thelabtools.comLive Chat
Instant response
Available Monday-Friday, 9 AM - 6 PM EST for immediate assistance
Phone Support
Enterprise only
Direct phone support for enterprise customers with SLA
1-800-LAB-TOOL
Send us a Message
Response Times
General Inquiry24-48 hours
Technical Support12-24 hours
Urgent Issues2-4 hours
Enterprise SLA1 hour
Office Location
Filliaux Industries
123 Innovation Drive
Research Triangle Park, NC 27709
United States
Support Hours:
Monday - Friday
9:00 AM - 6:00 PM EST